From the Strategic Assessment section of the 2012 Third-Party Logistics Study:

“ As the cost differential for factors such as component price and transportation costs narrows among production locations, metrics such as total landed cost become critical information necessary to fuel decision making, alongside factors such as market pressures for agility, speed and increased capability.”

and

“Of course, logistics will be heading up a steep learning curve alongside other industries, working out the best ways to leverage social media’s power. Companies will need to develop rules, formats, policies, training programs, case studies and proof of concept cases, and must learn to manage user experimentation and expectations.”

To more clearly understand the context in which these statements were made, take a look at the full report.